Starbucks announced Monday that a ransomware attack against a third-party software provider is hampering its ability to track barista hours and manage pay.
The Nov. 21 cyberattack targeted Blue Yonder, a maker of supply chain management software that allows Starbucks employees to view and manage their schedules and allows the company to keep track of employees’ working hours. .
Starbucks said it was one of several companies shaken by the attack, which was first reported by the Wall Street Journal.
Starbucks’ ability to serve customers is not affected and we are working with Blue Yonder to resolve this issue. Starbucks also said it is taking steps to ensure employees are fully compensated for their hours worked with little interruption.
In the meantime, Starbucks managers are manually working around the outage following guidance issued by the company.
Blue Yonder, an independent subsidiary of Panasonic, acknowledged that it suffered a ransomware attack last week and said it was working to restore all systems.
“We have implemented several defensive and forensic protocols,” the company said in a statement to CBS News.
Blue Yonder did not reveal who was behind the ransomware scheme.
