Microsoft is investigating issues with Microsoft 365 services and the Teams app, with some users reporting to DownDetector that they are having trouble using services such as Exchange and Outlook.
Microsoft posted a message on social media service X in the early hours of Monday morning saying it was evaluating “an issue impacting users trying to access features within Exchange Online and Microsoft Teams Calendar.” Based on user posts, the issue appears to be affecting Microsoft users around the world.
In a subsequent post, Microsoft said: “We have identified a recent change that appears to have caused an impact. We have begun work to revert the change and are investigating what additional steps may be needed to mitigate the issue. ” he added.
Microsoft 365 is a subscription-based app that packages services like Word and Excel and also offers cloud-based storage. Teams, on the other hand, is primarily used at work for video calls and online chats. DownDetector, an online service that tracks technical outages, had only a few dozen reports of problems with 365 as of early Monday morning, but users were posting on social media that they were experiencing problems with Microsoft services. I posted it.
The University of Galway is “aware of an issue impacting some Microsoft 365 services such as Outlook, Outlook Calendars, and Teams,” the Irish university’s IT group noted in X. “This is an intermittent issue impacting Microsoft 365 customers around the world. Microsoft is aware of it and is looking into it.”
When did the power outage start?
Reports of power outages began around 4 a.m. ET, according to DownDetector. The problem detection service said it had received about 2,000 reports from users reporting problems with Microsoft 365 by 10 a.m.
The number of reports rose to 5,000 by noon ET, after which complaints to DownDetector began to decline in the late afternoon. However, as of Monday afternoon, Microsoft users were still posting about errors and problems connecting to the company’s services.
“Unfortunately, this is our primary tool for doing business, so everything is on hold until it’s fixed,” one user wrote on X around 1 p.m. ET.
Monday’s Microsoft 365 issue followed. Massive power outage in Julywhen banks, airlines, health systems, and other industries that rely on this service were hit by technical issues caused by global cybersecurity company CrowdStrike.
The disruption caused thousands of flight and rail service cancellations around the world and sparked numerous lawsuits with Delta Air Lines. file a lawsuit CrowdStrike and Microsoft announced that the airline’s internal systems were down and chaos For travelers.
Is Outlook down?
According to DownDetector, some users reported issues with Microsoft Outlook, including problems connecting to the service and sending emails.
“Outlook 365 has been very unstable this morning. Email has been stopping intermittently,” one user wrote on DownDetector.
Mike Gatto, a lawyer with the law firm Actium and a former California congressman, wrote in X: “Dear @Microsoft@Outlook, it took your business email server a week to go down. Dear, we’re all pathetic idiots at work.” This week. “
Some people say they have trouble accessing OneDrive files, which are documents stored on the cloud.
Has Microsoft provided an update?
At 9 a.m. ET, Microsoft said it was working on a solution to the issue, but did not say when the app would be backed up and running.
Microsoft said about “We are starting,” he wrote.
Shortly before noon, Microsoft announced that patches had been deployed to approximately 98% of “affected environments” and that “targeted restarts necessary for mitigation are being performed as quickly as possible.”
However, at 1:51 p.m., the company issued a new update on social media, acknowledging that there were “delays” in restoring the affected 365 services, frustrating customers.
“We understand that this event has a significant impact on your business, and we are working to provide relief as quickly as possible,” Microsoft said in a statement.
