The main cabin of American Airlines Boeing 777-300ER jet.
Mary Altafer | AP
American Airlines Starting next week, we plan to test our free in-flight Wi-Fi as we will be offering free in-flight Wi-Fi, which will increase the pressure to provide the service for free.
Testing is available on three flights between Hub Charlotte Douglas International Airport and Loweredalam International Airport in North Carolina. Charlotte and Jacksonville International Airport in Florida. Between Miami International Airport and Chicago O’Hare International Airport.
More and more airlines are ready to launch or provide free in-flight Wi-Fi, making it difficult for competitors to bill for connections. Prices in the US are different, some of the highest in the US industry, with flight passes over $20.
It was not immediately clear whether Americans would expand their free service to the larger Swaths of their network, and if so, when, and if so.
Delta Air Lines Two years ago, members of Skymiles’ loyalty program announced that Wi-Fi would be free. JetBlue Airways. United Airlines This year, we plan to use Elon Musk’s Starlink Satellite Wi-Fi to provide free Wi-Fi. Alaska AirlinesI’ll use it.
“Through this test, we will assess the capabilities of our in-flight Wi-Fi customers and aircraft, perhaps most importantly, and measure our impact on customer satisfaction,” America’s chief customer officer Heather Garboden said in a staff memo on Friday.
Fort Worth, Texas-based America, Fort Worth, has been working to get customers back after failing its business travel sales strategy last year.
“While the scope is relatively small, this is already a huge advancement in our organization’s very important work and provides our customers with what they want,” Garboden said.
